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Intuita: YOUR VIRTUAL TRAINING DEPARTMENT WITH THESE ADVANTAGES: Completer Management & Employee Development Curriculum Low Cost - Less Than $1/Day As offered in North American Colleges & Universities Association Grade Professional Development Includes LMS (Learning Management Sytem) technology; no added cost Build your career from home or office anywhere. ACCESSIBLE FROM ANY WEB-BASED LOCATION No more schedules. Get learning when you want it. Anywhere. Anytime. 24/7 COMPLETE PROGRAMS FOR 1 PRICE Our quality Management Development Program includes 50 modules and 6 Self-Assessment Tools in key areas including management, teams, communication/interpersonal skills, sales, quality, customer service. The Employee Development Program includes 37 modules and a Self-Assessment Tool. Other programs consist of grouped modules. For content details see adjacent links. TIME-SAVING MODULES, IMPORTANT LEARNING YOU CAN APPLY NOW No more lost productivity because of learning time. Our programs are concisely designed according to Best Adult Learning Practices enabling you to apply what you learn to the important tasks at hand, often in 30-45 minutes. Includes mini-lectures, assignments, examples, tests and a Goal-setting and performance management tool to keep your training focused on real results. AVERAGE 45% RETURN ON INVESTMENT BY IMPROVED PERFORMANCE Higher earning companies consider that they save 50-75% their training budget with e-learning and performance consider training an investment, not an expense. Industry reports calculate the average return on investment on classroom training is 45% through improved business performance. With e-learning North American businesses are saving an EXTRA 50-75% of their training budget. Our programs put money back in your pocket. TO
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YOUR LEARNING EXPERIENCE WE ALSO OFFER:
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Development Program Managing Employees - Introductory Adaptive Leadership .Do you know your employee's level of motivation and ability? Critical factors in managing employees. Empowerment and Motivation Motivate your employees!! Increase productivity and decrease turnover. Learn how to motivate and how to avoid de-motivating employees! Goal Setting and Feedback Simple techniques to improve employee performance by setting effective goals and providing constructive feedback. Managing Those Difficult Situations Basic steps for diagnosing and responding to common work place problems. It's easier to react than respond - do you know the difference? Advanced Adaptive Leadership Do you know the most effective management style to use with your employees? Empowerment and Motivation Implement a program to increase employee motivation and empowerment in your company! . . Get Off My Back! Avoiding Micro-Management Too much management? More common than you think! Find out if you're a micro-manager. .... .... Goal Setting and Feedback Learn the secrets to effective goal setting and coaching employees. This is arguably the single most practical skill for improving your business. Managing Change Why employees resist change - what it costs you - and what you can do about it! Managing Those Difficult Situations Learn specific management techniques for dealing with common work place problems. Human Resource Practices - Introductory Conducting Performance Evaluations The basics on evaluating employee performance. This is a great tool for improving employee behavior, productivity and work habits. Interviewing Interviewing is one of the most critical of all management skills. Why? Hiring the wrong person will cost you more time and money than you realize! Human Resource Legal Issues - Canadian version Discrimination, harassment, terminating employees - critical Human Resource issues! (Canadian Version) Human Resource Legal Issues - U.S. version Discrimination, harassment, terminating employees - critical Human Resource issues! (U.S. Version) Advanced Conducting Career Discussions If you don't do something about your employee's career - your competitor might! Conducting Performance Evaluations Performance evaluations effect morale, productivity and legal issues - do them right! Interviewing Skills The wrong choice can really cost you in time, money and headaches - be careful. Job Analysis The building block of your business - defining job requirements. Yes it's a lot of work BUT effective job analyses are the foundation for effective management! Effective Orientations Train your new employees right the first time - give them a top notch orientation. Reward and Recognition Programs Business Planning and Improvement Benchmarking Some companies seem to do everything right - here's how to learn and copy their secrets! . Improving Your Business - Six Step Quality Improvement Process Six steps to improving productivity, cost savings or customer service! If you don't have a plan for improving quality you'll never achieve excellence! How to Flowchart Work Processes Do you really understand the processes that make up your business? What should happen and what actually happens can be very different! . Implementing Work Processes Implement your work processes - fix them! Flowcharts can be a treasure map for improving your business if you know how to use them! . . Measuring Service and Operational Quality Do you have a report card for measuring how efficiently your business is operating? Here's how to create one! QI Teams and the Managers Role Want to get your employees looking for ways to save money and time? Here's how..... Strategic Planning Do you know where your business is heading? Here's how to turn your vision into action and results! Structured QI Techniques Problem solving techniques to improve your business - they work for the big companies! |
Employee
Development Program you productive and motivated? Here's how! Goal Setting and Feedback Goals are a great way to improve your performance and to keep you motivated. Here's how to use them to reach peak performance. Dealing with a Micro-Manager It's one of the most common complaints by employees. Help your manager avoid the micro management trap - and understand when you might need more supervision! Coping with Change The employees that standout are those that persevere when their department or company undergoes change. Where others see chaos - they see opportunity! My Career Development No one's going to be as concerned about your career as you - so have a plan!! Otherwise, you may not like where you end up! Time Management Skills Do you really know how to convince someone you're the right person for the job? Don't leave them wondering. Here's how.... The Leader in You Have you noticed that some people just bring out the best in you? They know how to motivate you, they know how to make you believe you're capable of more. When they set a goal or a challenge you find an irresistible urge to be a part of it. That's Leadership. Are you a leader? It's a choice. Ultimate Team Player To be an effective team player you need to understand the dynamics of teamwork and the roles people play on teams. It's more than just working in the same department!! Managing Conflict Conflict at work can be stressful - but it can also be productive! Here are some tips on taking control of the situation! Introduction to Group Decision making Making a decision as a group can be easy. Making a good decision is hard. Here's how to help your team arrive at the best decision. Dealing with Difficult Situations If you work - you're going to run into difficult situations with peers and your manager. Here are some tips on what to do when that happens. Customer Service -Basic Skills These are the fundamental skills for providing customer service. Make sure you've got these down Customer Service - Advanced Skills Tips for helping customers, dealing with angry ones and for keeping a real focus on your customers! Avoiding Rude and Unprofessional Service Recall some of your worst experiences as a customer. For most people they remember rude and unprofessional service more so then other "bad" service. There are many reasons. Great Telephone Service Remember...you only get one chance to make a first impression. Make sure you know how to provide outstanding service over the telephone - it may be your only chance! Listen Up! The most important element to effective communication isn't talking - it's listening! Here are some simple techniques for sharpening that skill. Presentation Skills Most people hate doing it - but the ability to make effective presentations is crucial if you expect to move to management someday. Here are the basics. Making Your Point: Straight Talk Have you ever gone to your manager with an idea but you get so tongue tied he misses your point? Have you ever had to explain a complicated situation or problem and you confuse the listener. If so - YOU"RE NORMAL! Here are some tips for providing straight talk. Introduction to Quality Improvement -Six Step Quality Improvement Process The first thing you'll need is an introduction to Quality Improvement. Whether you move on to management or not these skills will help you in any position! Performance Queues: Opportunities for Improvement Do you know how to recognize "smoking guns" - the opportunities for improving your department or company? Here are some ideas that will help you make a BIG contribution! Problem Solving on the Job The tutorial on Performance Queues describes clues in your work environment or work process that suggest opportunities for improvement. This tutorial provides creative tools for pinpointing the problem and developing solutions. Facilitating Group Dynamics If you read the module on Problem Solving on the Job it talked a lot about leading an improvement team and using structured techniques for documenting a work process and identifying the root cause of problems. But what about the soft-side of team dynamics. Learn about these incredibly powerful dynamics before you have to lead a team! How to Flowchart Work Processes It seems simple - just draw some boxes and connect them, right? Wrong! There's much more to documenting work processes. You have to choose the right format and ask the right questions. Learn how! Interpreting Flowcharts Sure you've seen flowcharts...but do you know how to construct one? More importantly, do you know how it identifies improvement opportunities? |