NOTICE: These articles
are protected by international copyright
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for use in selected trade & business
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NOTICE: These articles
are protected by international copyright
in all forms. Permission may be granted
for use in selected trade & business
publications if source, contact and
web-site information is retained. For
publication rights please email
with details.
Five
Ways To Invite Intuition To Your Training Session
Copyright
2002 by Arupa Tesolin, Intuita
Take
advantage of uncertain times in the business
environment to introduce the prospect of
increasing intuitive skills with your training
participants. This can be done by introducing
intuitive intelligence as a novel and creative
approach to obtain solutions not normally achieved
through logic and fact. Having a more intuitive
workforce can add high value for the company by
anticipating solutions at early stages of problem
identification, improving client satisfaction and
even increasing workforce retention.
The
secret for you as a trainer is to know when and
how to introduce this kind of thinking in a
relevant way.
The
simple definition of intuitive intelligence is
"knowledge that arrives spontaneously, beyond
any known information or apparent thought
process". The polar opposite is intellectual
knowledge, born in fact and logic. In a fully
functioning person both processes operate fluidly
and seamlessly. However traditional organizations
have operated with a bias against intuition,
except for very senior executives, certain
talented individuals, entrepreneurs or creative
departments like marketing. Contemporary
organizations, laden with analysts and information
often fail in using solely reason-based
approaches.
Intuitive
approaches are ideal add-ins for
"people-based" training sessions such as
communication, customer service, negotiation
skills, and team-building interventions.
It
is vitally important that you know your
organizational culture; it's readiness,
tolerances, and comfort levels. One thing you
should know is that intuitive perceptions usually
reveal the true situation at a deeply personal
level, it doesn't deceive. So, if the culture is
open and truly values people it will be easy. But
if self-deception is a survival skill in your
organization, think twice.
Also
it helps that you have the strength and confidence
to lead something a little different.
Knowing
whom to train is also important. This type of
training is best suited for decision makers --
knowledge workers, people with influence, client
service personnel, professionals, managers and
executives. Typically workers with higher
education are those who benefit most, also those
whose job functions involve people to a high
degree.
Keep
the exercises relevant and applicable to the
business environment where possible. Avoid
discussion that downgrades to personal psychic
experience and the like, which distracts from the
real value of intuitive intelligence and it's
potential for revealing significant true paths and
solutions. Again, keeping the training at a
certain "capability level" for staff is
important. I have only experienced the former when
staff is at a very low level of organizational
responsibility.
I've
learned some interesting things along the way with
our training program which is a core intuitive
skills training using proprietary methods to tap
insight. The first is that having a corporate
dialogue on intuition is a real icebreaker. You
can audibly and tangibly feel the relief that
people have in being able to talk about intuitive
intelligence in a business setting. Invariably I
am always asked the same question about gender
differences with intuitive capability, that women
are naturally intuitive and men less so. What I
have found is that both women and men are able to
use the our processes equally well, but males in a
corporate setting are more vocal about their
delight in being able to use a "system"
that works effectively to tap intuitive insight.
Many users of both genders comment on the
soundness of the method. I am inclined to believe
that intuitive skill is a human attribute, not a
gender attribute, but that also by conditioning
men and women have applied and used it to
different ends in accordance with societal roles.
One
of our current challenges in business is to start
building value for the use of intuitive
intelligence as a skill. We have long become
habituated to other ways of thinking, ways that
typically close down intuition. New habits and
extending our capabilities are a contemporary
requirement. Once we do this we can see new
applications.
Pure
"Intuitive Skills" modules are best
suited as curriculum content for leadership
development, management, innovation, team-building
and problem-solving courses. These can be taught
easily in 1/2 day or full day. For individual
development there is a positive correlation with
performance. Once skills are established, the
facilitation of intuitive scenarios is strongly
useful in the vision stage of strategic planning.
Here
are five ways you can bring intuition into your
training sessions:
1.
INTUITION SMARTIES WARM-UP
Use this at the beginning of a training session as
a fun way to loosen people up for some tougher
work later. A version on the old favorite. Pass
the smarties and ask each person to find a partner
and "intuitively" guess things about
them that they wouldn't know otherwise, one for
each smartie. They can actually write them down
quietly before sharing them with each other. Later
you can ask them how "close" their
revealings were to being true.
2.
INTUITIVE LISTENING EXERCISE
Use this as an experiential learning exercise in
client service training, communications skills or
team building. Have pairs of participants take
turns discussing a recent work incident that they
are concerned about. While participant A explains,
participant B just listens to the unspoken
feelings and senses ignoring the words. When
finished "B" frames his/her
senses/feelings as if B were A. E.g.: "I felt
trapped in the situation, a lot of pressure to
perform and not a strong feeling of support."
Then B suggests a potential new approach via
intuitive intelligence and asks A how this could
be helpful to them. Then roles are reversed.
3.
INTUITIVE PROBLEM-SOLVING EXERCISE
Ask each person to contemplate an irresolvable
current business problem that they would like
intuitive insight on. Then ask them to imagine
they already know the solution. Have them focus on
this intently for 1-2 minutes. After that ask them
to let all thoughts go and simply write down a
free flow of solutions without assessment or
critical review of any kind. When they are
finished engage a small group dialogue, or in
pairs, about the difference in perspective between
approaches they've tried and this approach.
4.
INTUITIVE FACILITATION
Most skilled facilitators would agree that
intuitive perception plays a large role in their
abilities. But when there is so much going on in
the room how do you easily stop and check in with
yourself so you aren't overwhelmed with all the
data and other people's feelings? An easy way to
do this, even while standing up in front of a room
is to just "hear" your heart beat for a
few moments, get calm and even, and then continue
to be present for the group. Your ocean of
calmness will refresh any atmosphere and you will
effectively prevent trainer burnout.
5.
INTUITION SOCIAL "EXPERIMENT"
This is a good reality training experiment for
intact teams/work groups. All must agree before
proceeding. For one week, everyone attempts to
solve problems intuitively (of course doing the
usual work but when needs for solutions present,
these are arrived at intuitively, either
individually or at meetings). At the end of the
week at a pre-agreed meeting the team meets and
debriefs as follows: how the experiment worked,
what happened, what was risky, what was not, how
they felt about it, what results were achieved,
the value of the results, both short-term and
long-term, and what new learning can be built into
their work processes

Arupa
Tesolin is founder of Intuita, a Canadian learning
company that offers corporate innovation workshops
and general business training via your desktop
through Intuita’s On-Line Learning Institute.
Arupa is an International Correspondent for
Training & Management Magazine, published
nationally in India. She is the creator of "The Intuita 3-MINUTE SOLUTIONSTM"
for intuitive intelligence, innovation, visioning, and
stress, a recognized author of numerous international articles
on intuition and innovation in business, a trainer, speaker and
consultant. Contact her at 905.271.7272, www.intuita.com
or email.